Privacy Policy
Last updated: May 29, 2026
Rob's Roofing & Remodeling ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to robsroofing.us, robsroofingus.com, robsroofingaz.com, and any related forms or communications.
Information We Collect
- Contact information you submit through our inspection or contact forms, first name, last name, email, phone number, ZIP code, and property address.
- Project details you provide in the message field (e.g., roof type, damage description, insurance status).
- SMS/MMS opt in status, whether you checked the box agreeing to receive text messages from us.
- Technical data automatically collected when you visit the site (IP address, browser type, pages viewed, referring URL).
How We Use Your Information
- Schedule and perform free roof inspections.
- Provide estimates, scheduling updates, and customer service.
- Route your request to the correct local branch (Phoenix, Chandler, Tucson, or Boise).
- Respond to your questions by phone, email, or, if you opted in, SMS/MMS.
- Maintain records required for insurance claims and warranty work.
SMS/MMS Program Disclosure
If you check the SMS/MMS consent box on our forms, you agree to receive text messages from Rob's Roofing & Remodeling related to estimates, scheduling, updates, and customer service. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance. You can also call (833) 410-9663 for help.
We do not share mobile opt in data or consent with any third parties or affiliates for marketing purposes. SMS opt in and consent information is used solely to deliver the messages you requested.
How We Share Information
We do not sell your personal information. We share it only with: (a) our local branch teams who will service your request, (b) service providers that help us operate the website, email, and SMS systems under confidentiality obligations, and (c) when required by law, court order, or to protect our legal rights.
Data Retention
We retain inspection requests and customer records for as long as needed to provide services, honor warranties, comply with tax and legal obligations, and resolve disputes. You may request deletion of your information at any time by contacting us.
Your Choices
- Email: Unsubscribe links are included on marketing emails. Transactional emails (estimate confirmations, scheduling) will continue.
- SMS: Reply STOP to opt out.
- Access / Deletion: Email info@robsroofing.us to access, correct, or delete the information we hold about you.
Cookies
We use standard cookies and similar technologies for site functionality and basic analytics. You can disable cookies in your browser settings; some features may not function correctly without them.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of our site after changes constitutes acceptance of the updated policy.
Contact Us
Rob's Roofing & Remodeling
2198 E Camelback Rd, Suite 200
Phoenix, AZ 85016
Phone: (833) 410-9663
Email: info@robsroofing.us